Last Updated Oct 31, 2024
Who we are
At Creadler Ltd., we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
When you visit our website, we may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, shipping address, and payment information. We collect this information when you place an order, subscribe to our newsletter, or contact us.
- Usage Data: We may collect information about your interactions with our website, including your IP address, browser type, operating system, pages visited, and the time and date of your visit.
- Images/Media: Photos and images that you upload specifically for use in creating customized products.
- Other Information: Any additional instructions or preferences you share about the customization process.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Create and customize products based on your images.
- To process and fulfill your orders.
- To communicate with you about your orders, promotions, and updates.
- To improve our website, products, and services based on user feedback.
- To protect against fraudulent transactions and enhance security.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., shipping companies, payment processors). These third parties are required to keep your information confidential and may only use it for the purposes for which we disclose it to them.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience. Cookies are small data files stored on your device that help us recognize your preferences and improve our services. You can control the use of cookies through your browser settings. However, if you choose to disable cookies, some features of our website may not function properly.
5. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Restricted Access: Only authorized personnel who need the information to create your products can access your images and personal data.
Limited Retention: We will retain images only as long as necessary to fulfill your order. Images are permanently deleted after order fulfillment unless you request otherwise.
6. Age of Consent
By using our website and services, you represent that you are at least the age of consent in your jurisdiction (typically 18 years old) or that you are visiting our website with the consent of a parent or guardian. If you are under the age of consent, please do not provide us with any personal information.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the information we hold about you.
- The right to request correction of any inaccuracies.
- The right to request deletion of your personal information, subject to certain exceptions.
To exercise any of these rights, please contact us using the information provided below.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Creadler Ltd.
Email: support@creadler.com