Terms and Conditions
Last Updated: Nov 20, 2024
Welcome to Creadler Ltd. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our platform, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
1. Definitions
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- “We,” “Us,” “Our” refers to Creadler Ltd, or Creadler
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- “You” refers to the customer or user who submits artwork or purchases from our website.
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- “Custom Product” refers to any product created based on user-submitted designs, artwork, photos, or character concepts.
2. Eligibility
To use our services, you must be at least 18 years of age or have the consent of a legal guardian. By submitting artwork, photos, or making a purchase, you confirm that you are eligible and have the legal right to provide us with any material or information required for creating your custom product.
3. Submission of Photos, Artwork, and Designs
By submitting photos, artwork, or designs to us:
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- We reserve the right to decline or modify any submissions that are deemed inappropriate or violate these Terms.
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- You grant Creadler Ltd. a non-exclusive, royalty-free, worldwide license to use, edit, and reproduce the submitted materials solely for the purpose of creating your custom product.
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- You confirm that you either own the rights to the photos, artwork, or designs submitted or have obtained explicit permission from the rightful owner.
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- You warrant that the submitted materials do not infringe upon any third-party intellectual property or privacy rights.
4. Photos of Individuals for Custom Brick Figures
When submitting photos of individuals for custom brick figures:
- You confirm that you have obtained consent from all individuals depicted in the photos (or their legal guardians if the individual is a minor).
- The submitted photo will only be used for the creation of your requested custom product and will not be shared with third parties, except as necessary to fulfill your order (e.g., manufacturing or shipping partners).
- You understand that while we aim to replicate the likeness in a stylized format, exact accuracy may vary due to the creative and manufacturing process.
5. Use of Customer Creations in Marketing and Social Media
By submitting artwork, designs, or photos to Creadler Ltd., you agree to grant us the right to use images or representations of the final custom products in our marketing and promotional materials, including but not limited to:
- Website content
- Social media platforms
- Email campaigns
- Advertising
This use is non-exclusive, royalty-free, and worldwide in scope. You may request in writing that we cease using your specific custom product images in future promotional content, and we will comply within a reasonable time frame.
6. Intellectual Property
You retain full ownership of your original photos, designs, and characters. However, by submitting these to us, you grant us the necessary rights to manufacture the product and market it as outlined in these Terms. Any designs or products created by us that incorporate your submitted materials may not be reproduced by third parties without our explicit consent.
7. Order Fulfillment & Shipping
We are committed to fulfilling custom orders with high-quality craftsmanship and within the specified delivery timeframes. Shipping and delivery times may vary depending on your location. Please review our Shipping Policy for more details.
8. Refunds & Returns
Due to the personalized nature of custom products, we do not offer refunds or returns unless there is a defect in workmanship. Please inspect your product upon delivery and contact us within 7 days if there are any issues. For more information, review our Refund Policy.
9. Limitation of Liability
Creadler Ltd. will not be liable for any indirect, incidental, or consequential damages resulting from the use of our services, website, or products. Our liability is limited to the amount paid for the specific product in question.
10. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your data.
11. Amendments
We reserve the right to update or modify these Terms at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated Terms.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Canada.
13. Contact Us
If you have any questions about these Terms, please contact us at:
Creadler Ltd.
Email: support@creadler.com